Mitel Telecommunications System: Online Training

This online training for the new Mitel telecommunications system is provided to help you familiarize yourself with the operation and features of the new system. If you cannot find the answer to your question in the documentation below, please follow the normal IT issue reporting procedure for your department.

Desktop Phones


The following resources are for use with MiCollab, which is the companion application that is installed on your computer:


MCA - help with audio, video, and web conferencing.

Still need help?

If you still need help, please utilize the IT trouble ticketing system by visiting the support portal or following your department's normal issue reporting procedure.